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Product Notification

8th August 2011

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 Dear Valued Customer, 

 

We have been informed by our supplier Nutricia/SHS International that the current manufacturers of the following products have faced ongoing supply difficulties in the last 12 months. As a consequence, it is with regret that we inform you that Nutricia Australia will no longer be supplying the products below:

  • Loprofin Duobar Toffee
  • Loprofin Duobar Strawberry
  • Loprofin Duobar Vanilla
  • Loprofin Crunch Bars
  • Loprofin Pot Snacks Curry

The decision to discontinue production was based on the manufacturer`s inability to comply with Nutricia`s quality and supply standards.

This decision is effective immediately.

We sincerely apologise for the inconvenience caused to those affected by this discontinuation. Due to batches of Duobar Toffee and Crunch Bar failing Nutricia`s quality control requirements, these products are no longer available in Australia. There will be a limited stock of Loprofin Duobar Strawberry, Duobar Neutral and Pot Snacks Curry available for sale in the next coming weeks.* Please contact our customer services team on 1800 889 480 if you would like to place an order for one of those products.

We understand that access to low protein products in Australia is limited. Nutricia is committed to providing our customers with an adequate range of low protein food options. We hope that, with your continued support, we can continue to provide quality low protein foods to suit the needs of those requiring a low protein diet.

Please contact your Dietitian if you wish to discuss other alternative options, or contact our Clinical Care Line on 1800 060 051 if you would like any further information

Kind regards

Metabolics Team at Nutricia Australia Pty Ltd